New Drives Not Visible

godsfshrmn · Jul 21, 2019

I recently shucked 4 new 10TB drives to add to my server. I am only able to see one of these in the GUI and also in the CLI. Any tips on how to help diagnose? I have tried different bays in my supermicro case but no difference. This is the model of the one drive that is visible: <ATA WDC WD10EFRX-68F 0A82>. The other 3 drives are the same model.
Also see the attached photo - this is from the LSI card during boot. It is only seeing one drive.

Here is the info--

FreeNAS-11.2-U4.1
Backplane- BPN-SAS2-846EL1
HBA- IBM M105 in IT mode
MB- X10-SLM-F
Intel(R) Pentium(R) CPU G3240 @ 3.10GHz
Physical Memory: 16303 MiB

Code:

sas2flash -listall

        Adapter Selected is a LSI SAS: SAS2008(B1)

Num   Ctlr            FW Ver        NVDATA        x86-BIOS         PCI Addr
----------------------------------------------------------------------------

0  SAS2008(B1)     20.00.04.00    14.01.00.08    07.29.00.00     00:02:00:00

Code:

camcontrol devlist
<ATA ST3000VN000-1H41 SC44>        at scbus0 target 8 lun 0 (pass0,da0)
<ATA ST3000VN000-1H41 SC44>        at scbus0 target 10 lun 0 (pass1,da1)
<ATA ST3000VN000-1H41 SC44>        at scbus0 target 11 lun 0 (pass2,da2)
<ATA WDC WD30EFRX-68A 0A80>        at scbus0 target 12 lun 0 (pass3,da3)
<ATA ST3000VN000-1H41 SC44>        at scbus0 target 13 lun 0 (pass4,da4)
<LSI CORP SAS2X36 0717>            at scbus0 target 14 lun 0 (pass5,ses0)
<ATA WDC WD10EFRX-68F 0A82>        at scbus0 target 16 lun 0 (pass6,da5)
<ATA ST3000VX002-1F41 CV13>        at scbus0 target 17 lun 0 (pass7,da6)
<ATA ST3000VN000-1HJ1 SC60>        at scbus0 target 18 lun 0 (pass8,da7)
<ATA WDC WD100EMAZ-00 0A83>        at scbus0 target 19 lun 0 (pass9,da8)
<KINGSTON SNS4151S316G S9FM01.1>   at scbus3 target 0 lun 0 (pass10,ada0)

Code:

geom disk list
Geom name: ada0
Providers:
1. Name: ada0
   Mediasize: 16013942784 (15G)
   Sectorsize: 512
   Mode: r1w1e2
   descr: KINGSTON SNS4151S316G
   ident: 50026B723A00AA21
   rotationrate: 0
   fwsectors: 63
   fwheads: 16

Geom name: da0
Providers:
1. Name: da0
   Mediasize: 3000592982016 (2.7T)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r2w2e5
   descr: ATA ST3000VN000-1H41
   lunid: 5000c50074aff906
   ident: S300PLXV
   rotationrate: 5900
   fwsectors: 63
   fwheads: 255

Geom name: da1
Providers:
1. Name: da1
   Mediasize: 3000592982016 (2.7T)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r2w2e5
   descr: ATA ST3000VN000-1H41
   lunid: 5000c50074af9fdd
   ident: S300PN3J
   rotationrate: 5900
   fwsectors: 63
   fwheads: 255

Geom name: da2
Providers:
1. Name: da2
   Mediasize: 3000592982016 (2.7T)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r2w2e5
   descr: ATA ST3000VN000-1H41
   lunid: 5000c50074b00dcb
   ident: S300Q5WA
   rotationrate: 5900
   fwsectors: 63
   fwheads: 255

Geom name: da3
Providers:
1. Name: da3
   Mediasize: 3000592982016 (2.7T)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r2w2e5
   descr: ATA WDC WD30EFRX-68A
   lunid: 50014ee658383142
   ident: WD-WMC1T0932296
   rotationrate: unknown
   fwsectors: 63
   fwheads: 255

Geom name: da4
Providers:
1. Name: da4
   Mediasize: 3000592982016 (2.7T)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r2w2e5
   descr: ATA ST3000VN000-1H41
   lunid: 5000c50074b00906
   ident: S300Q5XN
   rotationrate: 5900
   fwsectors: 63
   fwheads: 255

Geom name: da5
Providers:
1. Name: da5
   Mediasize: 1000204886016 (932G)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r2w2e5
   descr: ATA WDC WD10EFRX-68F
   lunid: 50014ee261193075
   ident: WD-WCC4J2HEAHX4
   rotationrate: 5400
   fwsectors: 63
   fwheads: 255

Geom name: da6
Providers:
1. Name: da6
   Mediasize: 3000592982016 (2.7T)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r2w2e5
   descr: ATA ST3000VX002-1F41
   lunid: 5000c5007b85c717
   ident: Z3047T7T
   rotationrate: 5900
   fwsectors: 63
   fwheads: 255

Geom name: da7
Providers:
1. Name: da7
   Mediasize: 3000592982016 (2.7T)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r2w2e5
   descr: ATA ST3000VN000-1HJ1
   lunid: 5000c5009aa328a4
   ident: W7307LXV
   rotationrate: 5900
   fwsectors: 63
   fwheads: 255

Geom name: da8
Providers:
1. Name: da8
   Mediasize: 10000831348736 (9.1T)
   Sectorsize: 512
   Stripesize: 4096
   Stripeoffset: 0
   Mode: r0w0e0
   descr: ATA WDC WD100EMAZ-00
   lunid: 5000cca267d2eecd
   ident: JEHAN46N
   rotationrate: 5400
   fwsectors: 63
   fwheads: 255

Code:

zpool status
  pool: freenas
 state: ONLINE
  scan: scrub repaired 0 in 0 days 04:16:32 with 0 errors on Mon Jul 15 04:16:36 2019
config:

        NAME                                            STATE     READ WRITE CKSUM
        freenas                                         ONLINE       0     0     0
          raidz2-0                                      ONLINE       0     0     0
            gptid/1693403a-f961-11e3-892d-0cc47a052893  ONLINE       0     0     0
            gptid/16e784cc-f961-11e3-892d-0cc47a052893  ONLINE       0     0     0
            gptid/5e9e9f4d-6f1e-11e7-ba8c-0cc47a052893  ONLINE       0     0     0
            gptid/1791d445-f961-11e3-892d-0cc47a052893  ONLINE       0     0     0
            gptid/17ed23a4-f961-11e3-892d-0cc47a052893  ONLINE       0     0     0
            gptid/18400dec-f961-11e3-892d-0cc47a052893  ONLINE       0     0     0

errors: No known data errors

  pool: freenas-boot
 state: ONLINE
  scan: scrub repaired 0 in 0 days 00:00:13 with 0 errors on Sun Jul 21 03:45:14 2019
config:

        NAME        STATE     READ WRITE CKSUM
        freenas-boot  ONLINE       0     0     0
          ada0p2    ONLINE       0     0     0

errors: No known data errors

  pool: ipcam
 state: ONLINE
  scan: scrub repaired 0 in 0 days 05:38:56 with 0 errors on Thu Jul 11 08:38:57 2019
config:

        NAME                                          STATE     READ WRITE CKSUM
        ipcam                                         ONLINE       0     0     0
          gptid/7a60e020-835c-11e5-b06f-0cc47a052893  ONLINE       0     0     0

errors: No known data errors

  pool: see
 state: ONLINE
  scan: scrub repaired 0 in 0 days 01:31:16 with 0 errors on Tue Jun 11 06:31:18 2019
config:

        NAME                                          STATE     READ WRITE CKSUM
        see                                           ONLINE       0     0     0
          gptid/e7e60e10-5969-11e5-8428-0cc47a052893  ONLINE       0     0     0

errors: No known data errors

But then I think I see evidence of the new drives in dmesg (guessing because of the number of sata devices)

Code:

mps0: SAS Address for SATA device = 3830543070875c54
mps0: SAS Address for SATA device = 342c3b30898a3748
mps0: SAS Address for SATA device = 342c3b308a715b3f
mps0: SAS Address from SATA device = 3b2a3b3e70ab3d52
mps0: SAS Address from SATA device = 4e645649edcadf71
mps0: SAS Address from SATA device = 342c3b3089885c54
mps0: SAS Address from SATA device = 3830543070875c54
mps0: SAS Address from SATA device = 342c3b30898a3748
mps0: SAS Address from SATA device = 342c3b308a715b3f
mps0: SAS Address for SATA device = d8624932dda3c070
mps0: SAS Address for SATA device = 342c3b308a715c4c
mps0: SAS Address for SATA device = 8f26182fa899ad64
mps0: SAS Address from SATA device = d8624932dda3c070
mps0: SAS Address from SATA device = 342c3b308a715c4c
mps0: SAS Address from SATA device = 8f26182fa899ad64

Jessep · Jul 22, 2019

Possibly the 3.3v issue
https://www.instructables.com/id/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/

tfran1990 · Jul 22, 2019

You should get 20.00.07.00 IT FW, may not be the cause for this issue but it will avoid other troubles down the line.

godsfshrmn · Jul 22, 2019

Does not look like the 3.3v issue - the drives spin up when inserted. I went ahead and did the tape mod just to see if that helped but they are still not showing up. I stuck them in an external dock to verify the drives actually work and they appear to be fine. Any other thoughts?

godsfshrmn · Jul 23, 2019

Any ideas? I have updated to U5 release - still no go :(

TXAG26 · Jul 24, 2019

This thread may raise more questions than answers, but it may give you some things to run down. I'd hold off on purchasing a new HBA though, as it seems that sometimes doesn't resolve the issue.

https://www.ixsystems.com/community...te-10tb-enterprise-st10000nm0016.58251/page-5

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New Drives Not Visible

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