New information and a potential fix for these drives has appeared, please check it out in this topic.
This article seems to focus on the ST10000NM0016 (Seagate Exos Enterprise Capacity 3.5'' HDD 10TB (Helium) 7200 RPM SATA 6Gb/s 256MB Cache Hyperscale 512e Internal Hard Drive) drives, as opposed to your article that address the Ironwolf line. I just checked the serial numbers of my 24 10Tb Exos drives, none have a downloadable firmware update.