I destroyed NextCloud after update 11.2 beta

[jonidimo]

I have had problems to install docker because the error "error: downloading image file". So I upgrade Freenas to 11.2 and make dockerVM works ... now the problem I have is Nextcloud 13 died, this is the error:

I really don't have any clue of what to do. I puted back the version 11.1 5U; I restored a backup config file, used a snapshot, deleted 11.2, reset many times, pkg upgrade, reconfigured the network ... and I don't know what else to do.

I installed Nextcloud following this tutorial : https://forums.freenas.org/index.ph...on-freenas-11-with-all-checks-passed.58634/in a jail (no iocage).

 

[jonidimo]

any ideas? The log file don't tell anything about this.

Code:

[Fri Aug 10 08:28:55.898011 2018] [php7:notice] [pid 47057] [client 192.168.0.107:64273] {"reqId":"yjGcuQCnIIYJEBuNeJmT","level":3,"time":"2018-08-10T11:28:55+00:00","remoteAddr":"192.168.0.107","user":"--","app":"PHP","method":"GET","url":"\\/","message":"chmod(): Operation not permitted at \\/usr\\/local\\/www\\/apache24\\/data\\/nextcloud\\/lib\\/private\\/Log\\/File.php#137","userAgent":"Mozilla\\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\\/537.36 (KHTML, like Gecko) Chrome\\/68.0.3440.106 Safari\\/537.36","version":""}
[Fri Aug 10 08:34:33.381101 2018] [php7:notice] [pid 49948] [client 177.73.149.137:60442] {"reqId":"8S9BXHsoNYfudsVIYjIm","level":3,"time":"2018-08-10T11:34:33+00:00","remoteAddr":"177.73.149.137","user":"--","app":"PHP","method":"GET","url":"\\/","message":"touch(): Utime failed: Permission denied at \\/usr\\/local\\/www\\/apache24\\/data\\/nextcloud\\/lib\\/private\\/Config.php#240","userAgent":"Mozilla\\/5.0 (Windows NT 10.0; WOW64) AppleWebKit\\/537.36 (KHTML, like Gecko) Chrome\\/52.0.2743.116 Safari\\/537.36","version":""}
[Fri Aug 10 08:34:33.403726 2018] [php7:notice] [pid 49948] [client 177.73.149.137:60442] {"reqId":"8S9BXHsoNYfudsVIYjIm","level":3,"time":"2018-08-10T11:34:33+00:00","remoteAddr":"177.73.149.137","user":"--","app":"PHP","method":"GET","url":"\\/","message":"fopen(\\/usr\\/local\\/www\\/apache24\\/data\\/nextcloud\\/config\\/config.php): failed to open stream: Permission denied at \\/usr\\/local\\/www\\/apache24\\/data\\/nextcloud\\/lib\\/private\\/Config.php#241","userAgent":"Mozilla\\/5.0 (Windows NT 10.0; WOW64) AppleWebKit\\/537.36 (KHTML, like Gecko) Chrome\\/52.0.2743.116 Safari\\/537.36","version":""}
[Fri Aug 10 08:34:33.403888 2018] [php7:notice] [pid 49948] [client 177.73.149.137:60442] {"reqId":"8S9BXHsoNYfudsVIYjIm","level":3,"time":"2018-08-10T11:34:33+00:00","remoteAddr":"177.73.149.137","user":"--","app":"PHP","method":"GET","url":"\\/","message":"chmod(): Operation not permitted at \\/usr\\/local\\/www\\/apache24\\/data\\/nextcloud\\/lib\\/private\\/Config.php#244","userAgent":"Mozilla\\/5.0 (Windows NT 10.0; WOW64) AppleWebKit\\/537.36 (KHTML, like Gecko) Chrome\\/52.0.2743.116 Safari\\/537.36","version":""}
[Fri Aug 10 08:34:33.442423 2018] [php7:notice] [pid 49948] [client 177.73.149.137:60442] {"reqId":"8S9BXHsoNYfudsVIYjIm","level":3,"time":"2018-08-10T11:34:33+00:00","remoteAddr":"177.73.149.137","user":"--","app":"index","method":"GET","url":"\\/","message":"Exception: {\\"Exception\\":\\"OC\\\\\\\\HintException\\",\\"Message\\":\\"Can't write into config directory!\\",\\"Code\\":0,\\"Trace\\":\\"#0 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/Config.php(132): OC\\\\\\\\Config->writeData()\\\\n#1 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/SystemConfig.php(100): OC\\\\\\\\Config->setValue('instanceid', 'ockzlrynbo5u')\\\\n#2 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/legacy\\\\\\/util.php(1166): OC\\\\\\\\SystemConfig->setValue('instanceid', 'ockzlrynbo5u')\\\\n#3 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/base.php(427): OC_Util::getInstanceId()\\\\n#4 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/base.php(664): OC::initSession()\\\\n#5 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/base.php(1081): OC::init()\\\\n#6 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/index.php(40): require_once('\\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/...')\\\\n#7 {main}\\",\\"File\\":\\"\\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/Config.php\\",\\"Line\\":251,\\"Hint\\":\\"This can usually be fixed by giving the webserver write access to the config directory. See https:\\\\\\/\\\\\\/docs.nextcloud.com\\\\\\/server\\\\\\/13\\\\\\/go.php?to=admin-dir_permissions\\"}","userAgent":"Mozilla\\/5.0 (Windows NT 10.0; WOW64) AppleWebKit\\/537.36 (KHTML, like Gecko) Chrome\\/52.0.2743.116 Safari\\/537.36","version":""}
[Fri Aug 10 08:34:33.442849 2018] [php7:notice] [pid 49948] [client 177.73.149.137:60442] {"reqId":"8S9BXHsoNYfudsVIYjIm","level":3,"time":"2018-08-10T11:34:33+00:00","remoteAddr":"177.73.149.137","user":"--","app":"index","method":"GET","url":"\\/","message":"Exception: {\\"Exception\\":\\"Doctrine\\\\\\\\DBAL\\\\\\\\DBALException\\",\\"Message\\":\\"Failed to connect to the database: An exception occured in driver: could not find driver\\",\\"Code\\":0,\\"Trace\\":\\"#0 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/doctrine\\\\\\/dbal\\\\\\/lib\\\\\\/Doctrine\\\\\\/DBAL\\\\\\/Connection.php(992): OC\\\\\\\\DB\\\\\\\\Connection->connect()\\\\n#1 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/DB\\\\\\/Connection.php(216): Doctrine\\\\\\\\DBAL\\\\\\\\Connection->executeUpdate('PRAGMA read_unc...', Array, Array)\\\\n#2 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/doctrine\\\\\\/dbal\\\\\\/lib\\\\\\/Doctrine\\\\\\/DBAL\\\\\\/Connection.php(623): OC\\\\\\\\DB\\\\\\\\Connection->executeUpdate('PRAGMA read_unc...')\\\\n#3 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/DB\\\\\\/Connection.php(151): Doctrine\\\\\\\\DBAL\\\\\\\\Connection->setTransactionIsolation(2)\\\\n#4 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/doctrine\\\\\\/dbal\\\\\\/lib\\\\\\/Doctrine\\\\\\/DBAL\\\\\\/DriverManager.php(172): OC\\\\\\\\DB\\\\\\\\Connection->__construct(Array, Object(Doctrine\\\\\\\\DBAL\\\\\\\\Driver\\\\\\\\PDOSqlite\\\\\\\\Driver), Object(Doctrine\\\\\\\\DBAL\\\\\\\\Configuration), Object(Doctrine\\\\\\\\Common\\\\\\\\EventManager))\\\\n#5 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/DB\\\\\\/ConnectionFactory.php(152): Doctrine\\\\\\\\DBAL\\\\\\\\DriverManager::getConnection(Array, Object(Doctrine\\\\\\\\DBAL\\\\\\\\Configuration), Object(Doctrine\\\\\\\\Common\\\\\\\\EventManager))\\\\n#6 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/Server.php(628): OC\\\\\\\\DB\\\\\\\\ConnectionFactory->getConnection('sqlite', Array)\\\\n#7 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/pimple\\\\\\/pimple\\\\\\/src\\\\\\/Pimple\\\\\\/Container.php(113): OC\\\\\\\\Server->OC\\\\\\\\{closure}(*** sensitive parameters replaced ***)\\\\n#8 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(116): Pimple\\\\\\\\Container->offsetGet('OCP\\\\\\\\\\\\\\\\IDBConnecti...')\\\\n#9 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/ServerContainer.php(132): OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\SimpleContainer->query('OCP\\\\\\\\\\\\\\\\IDBConnecti...')\\\\n#10 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(164): OC\\\\\\\\ServerContainer->query('OCP\\\\\\\\\\\\\\\\IDBConnecti...')\\\\n#11 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/pimple\\\\\\/pimple\\\\\\/src\\\\\\/Pimple\\\\\\/Container.php(109): OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\SimpleContainer->OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\{closure}(*** sensitive parameters replaced ***)\\\\n#12 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(116): Pimple\\\\\\\\Container->offsetGet('DatabaseConnect...')\\\\n#13 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/ServerContainer.php(132): OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\SimpleContainer->query('DatabaseConnect...')\\\\n#14 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/Server.php(1511): OC\\\\\\\\ServerContainer->query('DatabaseConnect...')\\\\n#15 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/Server.php(444): OC\\\\\\\\Server->getDatabaseConnection()\\\\n#16 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/pimple\\\\\\/pimple\\\\\\/src\\\\\\/Pimple\\\\\\/Container.php(113): OC\\\\\\\\Server->OC\\\\\\\\{closure}(*** sensitive parameters replaced ***)\\\\n#17 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(116): Pimple\\\\\\\\Container->offsetGet('OC\\\\\\\\\\\\\\\\AppConfig')\\\\n#18 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/ServerContainer.php(132): OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\SimpleContainer->query('OC\\\\\\\\\\\\\\\\AppConfig')\\\\n#19 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(164): OC\\\\\\\\ServerContainer->query('OC\\\\\\\\\\\\\\\\AppConfig')\\\\n#20 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/pimple\\\\\\/pimple\\\\\\/src\\\\\\/Pimple\\\\\\/Container.php(109): OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\SimpleContainer->OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\{closure}(*** sensitive parameters replaced ***)\\\\n#21 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(116): Pimple\\\\\\\\Container->offsetGet('AppConfig')\\\\n#22 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/ServerContainer.php(132): OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\SimpleContainer->query('AppConfig')\\\\n#23 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/Server.php(1433): OC\\\\\\\\ServerContainer->query('AppConfig')\\\\n#24 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/Server.php(689): OC\\\\\\\\Server->getAppConfig()\\\\n#25 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/pimple\\\\\\/pimple\\\\\\/src\\\\\\/Pimple\\\\\\/Container.php(113): OC\\\\\\\\Server->OC\\\\\\\\{closure}(*** sensitive parameters replaced ***)\\\\n#26 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(116): Pimple\\\\\\\\Container->offsetGet('OC\\\\\\\\\\\\\\\\App\\\\\\\\\\\\\\\\AppManag...')\\\\n#27 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/ServerContainer.php(132): OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\SimpleContainer->query('OC\\\\\\\\\\\\\\\\App\\\\\\\\\\\\\\\\AppManag...')\\\\n#28 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(164): OC\\\\\\\\ServerContainer->query('OC\\\\\\\\\\\\\\\\App\\\\\\\\\\\\\\\\AppManag...')\\\\n#29 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/3rdparty\\\\\\/pimple\\\\\\/pimple\\\\\\/src\\\\\\/Pimple\\\\\\/Container.php(109): OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\SimpleContainer->OC\\\\\\\\AppFramework\\\\\\\\Utility\\\\\\\\{closure}(*** sensitive parameters replaced ***)\\\\n#30 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\\\/private\\\\\\/AppFramework\\\\\\/Utility\\\\\\/SimpleContainer.php(116): Pimple\\\\\\\\Container->offsetGet('AppManager')\\\\n#31 \\\\\\/usr\\\\\\/local\\\\\\/www\\\\\\/apache24\\\\\\/data\\\\\\/nextcloud\\\\\\/lib\\\\
[Fri Aug 10 08:34:33.468599 2018] [php7:notice] [pid 49948] [client 177.73.149.137:60442] {"reqId":"8S9BXHsoNYfudsVIYjIm","level":3,"time":"2018-08-10T11:34:33+00:00","remoteAddr":"177.73.149.137","user":"--","app":"PHP","method":"GET","url":"\\/","message":"chmod(): Operation not permitted at \\/usr\\/local\\/www\\/apache24\\/data\\/nextcloud\\/lib\\/private\\/Log\\/File.php#137","userAgent":"Mozilla\\/5.0 (Windows NT 10.0; WOW64) AppleWebKit\\/537.36 (KHTML, like Gecko) Chrome\\/52.0.2743.116 Safari\\/537.36","version":""}

I tried to do:
sudo chown root /usr/local/www/apache24/data/nextcloud/lib/private/
and
sudo chmod 777 /usr/local/www/apache24/data/nextcloud/lib/private/
(777 because 770 the web show a blank screen)
but is the same error:

Code:

{"reqId":"KeX9IFah89Y44ZACvmXH","level":3,"time":"2018-08-10T12:05:58+00:00","remoteAddr":"192.168.0.107","user":"--","app":"PHP","method":"GET","url":"\\/","message":"chmod(): Operation not permitted at \\/usr\\/local\\/www\\/apache24\\/data\\/nextcloud\\/lib\\/private\\/Log\\/File.php#137","userAgent":"Mozilla\\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\\/537.36 (KHTML, like Gecko) Chrome\\/68.0.3440.106 Safari\\/537.36","version":""}

 

[gt2416]

Your logs say that it is a permission issue. The nextcloud files should be owned by www NOT root. The webserver runs as www and cannot modify files owned by root.