Hard Drive Not Detecting

Steve Brown

Explorer
Joined
May 7, 2015
Messages
80
Hello I have an issue and I am kicking myself. Anyways I bought a server case that had hot swap bays and extra space for additional drives for future if needed. I moved everything over and got it up and running. Thought everything was all good and then blam red blinking light for critical. My volume is in a degraded state. The good thing is I run a raid Z 2 and only 1 of the drives doesnt detect and sometimes its not the same drive it varies? Here are some details.

Supermicro Motherboard X10SLL-F
32 GB ECC DDR3 Memory
(7) 2 TB WD RED I also run a raid controller I forgot exactly which one but its one recommended.
my os is installed on a small SSD.

The new case has cages (holds 4 3.5 in drives). The cage is powered by a 4 pin molex and the data is handled by 4 sata ports.

So I was thinking maybe one of the bays is bad or the whole cage. So I powered everything down and moved it to a different cage. Still not detected...hmmm. So I powered down again and removed and reinserted. When I booted up the drive is now detected but now a drive in the other cage that was previous good is now not detected??? Any ideas whats happening and maybe help me through fixing this? I do have an extra brand new drive as well.
 

SweetAndLow

Sweet'NASty
Joined
Nov 6, 2013
Messages
6,421
There are zero raid card that are recommended so it would be nice to get your real system specs. This could be under powered psu but we can't know until you provide your specs.
 

Steve Brown

Explorer
Joined
May 7, 2015
Messages
80
Motherboard: Supermicro X10SLL-F
CPU: Intel Xeon E3 1220 V3
RAM: 32GB DDR3 ECC 1600MHz
HDD: 7x - 2 TB WD REDs in RAIDZ2
SAS Expander: IBM M1015 (Flashed to 9211-8i P20)
NIC: Intel Quad Gigabit Nic
Boot Drive: ADATA USA Premier SP550 (around 400 MB/s sequential write)
Power Supply: Antec TruePower Classic series TP-750C 750W ATX12V / EPS12V 80 PLUS GOLD Certified Power Supply
 

SweetAndLow

Sweet'NASty
Joined
Nov 6, 2013
Messages
6,421
Motherboard: Supermicro X10SLL-F
CPU: Intel Xeon E3 1220 V3
RAM: 32GB DDR3 ECC 1600MHz
HDD: 7x - 2 TB WD REDs in RAIDZ2
SAS Expander: IBM M1015 (Flashed to 9211-8i P20)
NIC: Intel Quad Gigabit Nic
Boot Drive: ADATA USA Premier SP550 (around 400 MB/s sequential write)
Power Supply: Antec TruePower Classic series TP-750C 750W ATX12V / EPS12V 80 PLUS GOLD Certified Power Supply
So close but not done yet, what case do you have?
 

Steve Brown

Explorer
Joined
May 7, 2015
Messages
80
Rosewill RSV-L4412 - 4U Rackmount Server Case or Chassis, 12 SATA / SAS Hot-swap Drives, 5 Cooling Fans Included
 

Chris Moore

Hall of Famer
Joined
May 2, 2015
Messages
10,080
SAS Expander: IBM M1015 (Flashed to 9211-8i P20)
This is not a SAS Expander.
This is the 8 port SAS Controller that @SweetAndLow was looking to find out about.
Is this connected in some way to the drives?
It could be that you have the wrong cable assembly.
Some people buy reverse breakout cables by mistake when they need forward breakout cables.
 

SweetAndLow

Sweet'NASty
Joined
Nov 6, 2013
Messages
6,421
Do the drives show up in the bios? How about the output of camcontrol devlist.
 

Steve Brown

Explorer
Joined
May 7, 2015
Messages
80
This is not a SAS Expander.
This is the 8 port SAS Controller that @SweetAndLow was looking to find out about.
Is this connected in some way to the drives?
It could be that you have the wrong cable assembly.
Some people buy reverse breakout cables by mistake when they need forward breakout cables.

The controller was working just fine for a couple years in a previous case...
 

Steve Brown

Explorer
Joined
May 7, 2015
Messages
80
Do the drives show up in the bios? How about the output of camcontrol devlist.

I dont see a 7th WD RED


root@freenas:~ # camcontrol devlist
<ATA WDC WD20EFRX-68E 0A80> at scbus0 target 0 lun 0 (pass0,da0)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 1 lun 0 (pass1,da1)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 5 lun 0 (pass2,da2)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 6 lun 0 (pass3,da3)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 7 lun 0 (pass4,da4)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 8 lun 0 (pass5,da5)
<ADATA SP550 O0803B5a> at scbus1 target 0 lun 0 (pass6,ada0)
 

SweetAndLow

Sweet'NASty
Joined
Nov 6, 2013
Messages
6,421
I dont see a 7th WD RED


root@freenas:~ # camcontrol devlist
<ATA WDC WD20EFRX-68E 0A80> at scbus0 target 0 lun 0 (pass0,da0)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 1 lun 0 (pass1,da1)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 5 lun 0 (pass2,da2)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 6 lun 0 (pass3,da3)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 7 lun 0 (pass4,da4)
<ATA WDC WD20EFRX-68E 0A82> at scbus0 target 8 lun 0 (pass5,da5)
<ADATA SP550 O0803B5a> at scbus1 target 0 lun 0 (pass6,ada0)
Seems like the hardware is not seeing the disk. Check all your connections. Looks like you might be returning that case .
 

Steve Brown

Explorer
Joined
May 7, 2015
Messages
80
Ok I will have to do this later today. I will report back any findings... again I can get the drive that is missing to show up on a few occassions by powering down and reinserting. But that then causes one of these drives to not show up... Thanks for the help so far.
 

Chris Moore

Hall of Famer
Joined
May 2, 2015
Messages
10,080
Hello, you can try changing the Windows Registry to solve the issue, here are the steps, hope can help you:
Windows? What makes you think the question is about Windows?
The FreeNAS forum is about FreeNAS, not Windows. The OP was having a problem with their FreeNAS server.
 
Top