SOLVED RYZEN - FreeNAS stops working after a while

[TGVoid]

I frequently get this error for all of my shares on Windows 10:

The only way to resolve it is by restarting my FreeNAS machine as the web interface doesn't work when this happens. I once tried plugging in a TV to see if there was any video output, but there isn't any even though all fans are spinning. After resetting the machine and waiting a few minutes, everything works, including the web interface, all shares, and video output.

EDIT: Forgot my NAS specs
- AMD Ryzen 5 1600
- ASRock AB350 Pro4
- 1x 8GB Corsair Vengeance CL15 3000 MHz (comes in a 2x8GB kit)
- Zotac GTX 1050
Boot:
- Sandisk ReadyCache 32 GB
Other Storage:
- 2x Seagate ST2000DM008 (SMR drives)
- 1x Seagate ST1000DMZ10 (CMR; has some signs of failing but I don't care too much about the data)

 

[Samuel Tai]

This sounds like a hardware problem, possibly due to overheating. Can you relate the details of your installation? In particular, your motherboard, please.

 

[TGVoid]

This sounds like a hardware problem, possibly due to overheating. Can you relate the details of your installation?

If you mean the actual hardware, I edited the post
As for cooling, it's not in a case at the moment and is on top of the motherboard box. I'm using the stock cooler on the CPU and GPU with no other fans

 

[Samuel Tai]

Make sure ALL overclocking settings, especially those with respect to the RAM, are disabled in the BIOS. The RAM should not be using an over-clocked XMP profile. Use one of the vanilla RAM profiles.

 

[Yorick]

Ryzen in particular: Turn off C6 and/or Cool'N'Quiet power states, these are known to cause FreeNAS to "lock up" on Ryzen platforms.

 

[TGVoid]

I've turned off Global CState Control, Cool N Quiet, Core Performance Boost, and set XMP to "auto" instead of a certain profile, and I haven't gotten any crashes recently.

 

[pschatz100]

This is really helpful information. Please edit the title to include Ryzen and mark the thread solved. That will make it easier to find when others are searching.

 

[ornias]

Had the same issue, just moved to intel.
Disable overclocking and power management (including cstates etc.)

But please, if you have this bug also report it to the bug tracker... Remember: The forum is NOT the bug tracker.

https://jira.ixsystems.com/browse/NAS-104597