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Freenas 11.3 SAS3008 probable driver issue.
- Thread starter Feris
- Start date
jenksdrummer
Patron
- Joined
- Jun 7, 2011
- Messages
- 250
I do not, just spindles (10TB WD Gold). Running Intel SATA SSDs in the back hot plug bays for SLOG, but those run off an Intel SATA; and a Samsung M.2 NVMe inside for cache.
Add me to the list with this problem. I have 2 SSD's attached to the mb 3008 controller. Errors and reset after a while. Disabled SMART on the SSD's and problem is gone.
Unfortunately, to turn off SMART on a production system is far from ideal. Hoping for a fix soon.
Unfortunately, to turn off SMART on a production system is far from ideal. Hoping for a fix soon.
I think i'm running into this as well with Barracuda Pro 4tb drives. During smart tests we have had drives drop out. The drive pass smart tests and any long tests we throw at them.
Thinking about just downgrading all our servers to 11.2 as it was perfectly stable.
Thinking about just downgrading all our servers to 11.2 as it was perfectly stable.
- Joined
- Dec 8, 2017
- Messages
- 442
I think it's worth pointing out this fix: https://jira.ixsystems.com/browse/NAS-105568 that came in yesterday due to be implemented in 11.3-U2 which will turn off temperature reporting on disks for this HBA series as a temporary fix for this issue. Also in at the bottom of https://jira.ixsystems.com/browse/NAS-105053 you can see they've been able to reproduce the problem, but are working on a solution still.
- Joined
- Feb 15, 2014
- Messages
- 20,194
Well, this is weird.
I have a server at work with an SAS3008. 12 WD Red 10 TBs and two Crucial MX500s, all attached to an SAS3-EL1 backplane because the Supermicro reseller figured I'd want to boot from SAS (I do not, but I did not have the materials at hand to rewire them to SATA before the server had to be shipped off to its remote location).
Thing is, it's rock solid. Zero issues. And SMART is enabled for the boot disks, too. So I was rather surprised to see that 11.3-U2 included an emergency patch for LSI SAS3.
I have a server at work with an SAS3008. 12 WD Red 10 TBs and two Crucial MX500s, all attached to an SAS3-EL1 backplane because the Supermicro reseller figured I'd want to boot from SAS (I do not, but I did not have the materials at hand to rewire them to SATA before the server had to be shipped off to its remote location).
Thing is, it's rock solid. Zero issues. And SMART is enabled for the boot disks, too. So I was rather surprised to see that 11.3-U2 included an emergency patch for LSI SAS3.
- Joined
- Dec 8, 2017
- Messages
- 442
I think a more permanent fix was found than turning off temperature reporting:
"Hooray! With Broadcom's help we found the bug triggering the issue: https://github.com/freenas/py-cam/commit/4d78a92dc03cde53c3e779462b5381531aa59ae1 . It does not really explain firmware hangs, so I hope they will continue investigation, but for us it should be good enough for 11.3-U2."
"Hooray! With Broadcom's help we found the bug triggering the issue: https://github.com/freenas/py-cam/commit/4d78a92dc03cde53c3e779462b5381531aa59ae1 . It does not really explain firmware hangs, so I hope they will continue investigation, but for us it should be good enough for 11.3-U2."
francisaugusto
Contributor
- Joined
- Nov 16, 2018
- Messages
- 153
I have "unexpected reboot" on a H220 HBA. I get some unexpected reboots - yesterday I got twice.
Any way to find the cause? How can I get some data showing why the system went down?
I am running 11.3-U3.2
Any way to find the cause? How can I get some data showing why the system went down?
I am running 11.3-U3.2
jacobnollette
Dabbler
- Joined
- Feb 18, 2020
- Messages
- 10
Getting these epic crashes within 24 hours
LSI SAS 9305-16e
Crucial BX500 (using super small block size)
Netapp sas 3 disk shelf.
LSI SAS 9305-16e
Crucial BX500 (using super small block size)
Netapp sas 3 disk shelf.
- Joined
- Feb 15, 2014
- Messages
- 20,194
For those affected, iX has made available an updated firmware by Broadcom: https://www.ixsystems.com/community/resources/lsi-9300-xx-firmware-update.145/
Full disclosure: I'm not running it. The system I manage has always been rock-solid throughout the 11.3 series and I'm running IT firmware 16.00.10.00 with 16.00.00.00 UEFI extension ROM but no BIOS extension ROM installed.
That said, if you're having trouble with your current setup, it's worth a try.
Full disclosure: I'm not running it. The system I manage has always been rock-solid throughout the 11.3 series and I'm running IT firmware 16.00.10.00 with 16.00.00.00 UEFI extension ROM but no BIOS extension ROM installed.
That said, if you're having trouble with your current setup, it's worth a try.
See also this forum thread: https://www.ixsystems.com/community/threads/lsi-9300-xx-firmware-update.85768
Asked on issues board, to try and get an answer, NAS-107408 ("Please clarify whether 16.00.12 firmware fix needed for 24 port LSI cards, or 9305-xx series, or just 9300? If needed, is it possible to get?")
Asked on issues board, to try and get an answer, NAS-107408 ("Please clarify whether 16.00.12 firmware fix needed for 24 port LSI cards, or 9305-xx series, or just 9300? If needed, is it possible to get?")
Sorry to move this thread back up! But Im getting crashes with no logs or kernel messages and Im not sure how to debug/RTFM...
The total crash happen when there is pool activity so I suspect the HBA.
I have 6 SSD 870QVO on the 9300-8i.
Running the latest CORE:
FreeBSD truenas.test.lan 13.1-RELEASE FreeBSD 13.1-RELEASE n245376-eba770b30ff TRUENAS amd64
Im I seeing the same bug?
The total crash happen when there is pool activity so I suspect the HBA.
I have 6 SSD 870QVO on the 9300-8i.
Running the latest CORE:
FreeBSD truenas.test.lan 13.1-RELEASE FreeBSD 13.1-RELEASE n245376-eba770b30ff TRUENAS amd64
Im I seeing the same bug?
root@truenas[~]# sas3flash -list
Avago Technologies SAS3 Flash Utility
Version 16.00.00.00 (2017.05.02)
Copyright 2008-2017 Avago Technologies. All rights reserved.
Adapter Selected is a Avago SAS: SAS3008(C0)
Controller Number : 0
Controller : SAS3008(C0)
PCI Address : 00:00:10:00
SAS Address : 500605b-0-0915-a7d2
NVDATA Version (Default) : 0e.01.00.07
NVDATA Version (Persistent) : 0e.01.00.07
Firmware Product ID : 0x2221 (IT)
Firmware Version : 16.00.01.00
NVDATA Vendor : LSI
NVDATA Product ID : SAS9300-8i
BIOS Version : 08.37.00.00
UEFI BSD Version : 18.00.00.00
FCODE Version : N/A
Board Name : SAS9300-8i
Board Assembly : H3-25461-02H
Board Tracer Number : XW64122ED2
Finished Processing Commands Successfully.
Exiting SAS3Flash.
I see you have old firmware on the HBA
Good place to start would be update to the 16.00.12.00 from here https://www.truenas.com/community/resources/lsi-9300-xx-firmware-update.145/
thanks! just to report back. I updated the firmware and I think my issues where related to other hardware components, not the 9300.
all working great so far.
