Michael Farrell
Dabbler
- Joined
- Oct 24, 2016
- Messages
- 10
Hi everyone,
I've been pounding my head against the desk since Friday, and before I break my desk/kb/head any further, I thought I would post here and see if anyone could provide some guidance. Before getting to that, I should mention I am a FreeNAS n00000000b but can generally find my way through tasks/projects I dont fully understand - all this to say, please forgive my ignorance and if I'm doing something stupid, please dont hold back calling me out on it. Also, apologies for the book below, I'll try to be thorough as I won't be able to check in/answer questions for a day or two and would like to provide ALL relevant info.
Problem: LSI2008 only detects 2 of 8 disks, the symptoms are specific to the 6 disks meaning it doesn't matter which port/bay the drives are plugged into the same 6 disks always fail, and the 2 working ones always work. The onboard controller detects all 8 (when I plug them there instead of LSI, obviously). My best guess is theres a compatibility issue between the Hitachi firmware & LSI2008 P20 - I've never heard of this type of compatibility, but everything I've done is leading me to believe its the case.
Build:
FreeNAS 9.2.latest & FreeNAS 9.3.1
Board: Supermicro A1Sai-2750f
CPU: Intel® Atom processor C2750
RAM: 2x8GB ECC
RAID controller: IBM M1015, crossflashed to LSI2008 P20
Disks: 7x Hitachi MUA721010kLA330 1x Seagate rando
Case: Silverstone DS380 (8x 3.5 HS bays and some proprietary "backplane" with 2x molex, 8x SAS or 8x SATA)
Background:
The entire build above, minus the disks/LSI2008 were in working order last year but I shut the server down and didnt use it for some time. When I got my new (but used/old) drives/card, I decided to spend the time to resurrect it. Using the original IBM FW, all drives were detected and I did a test ZFS pool, all drives in working order. I did not want the M1015 card to get in the way of ZFS (as recommedned on this forum) so I cross-flashed with LSI2008 P20 from Avagos site - what a bloody nightmare, sas2flash would work cause "non-supported" card (yes im an idiot, I shouldve wiped fw first) then MegaRec wouldnt run on this system (known Intel compat issue). So, installed the card in another system, wiped the FW & upgraded to P20 w/ the bios support (short-term for testing purposes). Once reinstalled in my system, FreeNAS nor the LSI BIOS are able to detect 6 of the drives regardless of how many drives are installed or where they're plugged into the LSI card - again, onboard SATA detects all drives.
Why I think its FW compatibility issue:
As shown in the list below, the 2 working drives are on FW GKAOAB0A and the 5 "dead" drives are on GKAOA70M.
Model,SerialNumber,FirmwareVersion,TestIntel,TestLSI (ports 4,5,6)
Hitachi HUA721010KLA330,GTA060PBK1AYRF,GKAOA70M,YES,NO
Hitachi HUA721010KLA330,GTE002PBJ52EUE,GKAOAB0A,YES,YES
Hitachi HUA721010KLA330,GTA060PBK14ZMF,GKAOA70M,YES,NO
SEAGATE ST31000340NS,9QJ2W7LH,XR1A,YES,NO
Hitachi HUA721010KLA330,GTA060PBJSH8TF,GKAOAB0A, YES,YES
Hitachi HUA721010KLA330,GTA060PBK1A8YF,GKAOA70M,YES,NO
Hitachi HUA721010KLA330,GTA160PBKD8UWF,GKAOA70M,YES,NO
Hitachi HUA721010KLA330,GTA160PBKBYVMF,GKAOA70M,YES,NO
Other notes:
All drives have been plugged into onboard and booted into a Linux live environment where I ran SMART tests. Although a couple do have bad sectors, they are all properly detected. I can deal with replacing the drives with bad sectors later, for now I just want to get them detected. I've tried, to no avail, to upgrade the Hitachi firmware - I cant seem to find a Hitachi/HGST utility to upgrade firmware and I've been reluctant to try the WD equivalent as these drives predate their acquisition of HGST. I did however attempt Dells nautilus util, but this also failed (logic for running Dell util is these drives are from a Dell Compellent, fiber-SATA array [had SATA2fiberChannel adapters on each drive which I removed]).
Questions:
I've found conflicting forum posts suggestion which firmware I should run some stating P16, P18 & P20 - all in IT mode obviously. Which firmware should I run if I plan to continue on FreeNAS9.3 for the foreseeable future?
Any recommendations on upgrading FW of the Hitachi POS drives?
Any general recommendations? Or steps that I can take to narrow down the cause?
How much of a n00b am I? :D ha
I'll be online for another 30 minutes or so if anyone has any questions, otherwise I will check back as soon as possible - Any assistance/guidance is greatly appreciated
Mike
I've been pounding my head against the desk since Friday, and before I break my desk/kb/head any further, I thought I would post here and see if anyone could provide some guidance. Before getting to that, I should mention I am a FreeNAS n00000000b but can generally find my way through tasks/projects I dont fully understand - all this to say, please forgive my ignorance and if I'm doing something stupid, please dont hold back calling me out on it. Also, apologies for the book below, I'll try to be thorough as I won't be able to check in/answer questions for a day or two and would like to provide ALL relevant info.
Problem: LSI2008 only detects 2 of 8 disks, the symptoms are specific to the 6 disks meaning it doesn't matter which port/bay the drives are plugged into the same 6 disks always fail, and the 2 working ones always work. The onboard controller detects all 8 (when I plug them there instead of LSI, obviously). My best guess is theres a compatibility issue between the Hitachi firmware & LSI2008 P20 - I've never heard of this type of compatibility, but everything I've done is leading me to believe its the case.
Build:
FreeNAS 9.2.latest & FreeNAS 9.3.1
Board: Supermicro A1Sai-2750f
CPU: Intel® Atom processor C2750
RAM: 2x8GB ECC
RAID controller: IBM M1015, crossflashed to LSI2008 P20
Disks: 7x Hitachi MUA721010kLA330 1x Seagate rando
Case: Silverstone DS380 (8x 3.5 HS bays and some proprietary "backplane" with 2x molex, 8x SAS or 8x SATA)
Background:
The entire build above, minus the disks/LSI2008 were in working order last year but I shut the server down and didnt use it for some time. When I got my new (but used/old) drives/card, I decided to spend the time to resurrect it. Using the original IBM FW, all drives were detected and I did a test ZFS pool, all drives in working order. I did not want the M1015 card to get in the way of ZFS (as recommedned on this forum) so I cross-flashed with LSI2008 P20 from Avagos site - what a bloody nightmare, sas2flash would work cause "non-supported" card (yes im an idiot, I shouldve wiped fw first) then MegaRec wouldnt run on this system (known Intel compat issue). So, installed the card in another system, wiped the FW & upgraded to P20 w/ the bios support (short-term for testing purposes). Once reinstalled in my system, FreeNAS nor the LSI BIOS are able to detect 6 of the drives regardless of how many drives are installed or where they're plugged into the LSI card - again, onboard SATA detects all drives.
Why I think its FW compatibility issue:
As shown in the list below, the 2 working drives are on FW GKAOAB0A and the 5 "dead" drives are on GKAOA70M.
Model,SerialNumber,FirmwareVersion,TestIntel,TestLSI (ports 4,5,6)
Hitachi HUA721010KLA330,GTA060PBK1AYRF,GKAOA70M,YES,NO
Hitachi HUA721010KLA330,GTE002PBJ52EUE,GKAOAB0A,YES,YES
Hitachi HUA721010KLA330,GTA060PBK14ZMF,GKAOA70M,YES,NO
SEAGATE ST31000340NS,9QJ2W7LH,XR1A,YES,NO
Hitachi HUA721010KLA330,GTA060PBJSH8TF,GKAOAB0A, YES,YES
Hitachi HUA721010KLA330,GTA060PBK1A8YF,GKAOA70M,YES,NO
Hitachi HUA721010KLA330,GTA160PBKD8UWF,GKAOA70M,YES,NO
Hitachi HUA721010KLA330,GTA160PBKBYVMF,GKAOA70M,YES,NO
Other notes:
All drives have been plugged into onboard and booted into a Linux live environment where I ran SMART tests. Although a couple do have bad sectors, they are all properly detected. I can deal with replacing the drives with bad sectors later, for now I just want to get them detected. I've tried, to no avail, to upgrade the Hitachi firmware - I cant seem to find a Hitachi/HGST utility to upgrade firmware and I've been reluctant to try the WD equivalent as these drives predate their acquisition of HGST. I did however attempt Dells nautilus util, but this also failed (logic for running Dell util is these drives are from a Dell Compellent, fiber-SATA array [had SATA2fiberChannel adapters on each drive which I removed]).
Questions:
I've found conflicting forum posts suggestion which firmware I should run some stating P16, P18 & P20 - all in IT mode obviously. Which firmware should I run if I plan to continue on FreeNAS9.3 for the foreseeable future?
Any recommendations on upgrading FW of the Hitachi POS drives?
Any general recommendations? Or steps that I can take to narrow down the cause?
How much of a n00b am I? :D ha
I'll be online for another 30 minutes or so if anyone has any questions, otherwise I will check back as soon as possible - Any assistance/guidance is greatly appreciated
Mike